Rescue iOS and Andriod SDK
Overview
The Rescue In-App Support Android or iOS SDK allows your customers to establish a Rescue support session within your app. Take advantage of In-App Support:
- Gain access to end-user app issues and enable quicker diagnosis and problem resolution without the end-user ever leaving the app.
- Optimize the customer experience with a seamless, intuitive customer support solution.
- Reduce app abandonment levels.
- Maximize customer satisfaction.
Capabilities
The SDK enables your technician to use the following features with LogMeIn Rescue Technician Console:
- Retrieve device information.
- Chat with the end-user.
- Send a URL.
- See the app's screen.
- See a video stream from the user's camera (depending on configuration).
- Annotate the app's screen.
- Use VoIP audio connection (depending on configuration).
Restriction: The Rescue Technician Console does not currently support VoIP audio connection.
Note: When using the In-App Support SDK with your app, memory and CPU utilization, power consumption as well as network data usage may increase.
- How do I get started?
- How to create a developer account
- How to create an OAuth client
- How to obtain an OAuth access token
- How to obtain an OAuth access token (in Node.js)
- How to Obtain and Use Refresh Tokens
- Migrating to New Token Retrieval with authentication.logmeininc.com
- How to use GoToConnect API to fetch account users and lines
- How to create, update and delete account users via Admin API
- Call Events Screen Pop Tutorial
- Send SMS tutorial
- How to use Voice Admin APIs
- How to create a channel and receiving notifications from GoTo services
- How to subscribe to and get call events
- Fetching Call Events Reports
- Make and Receive Calls using the Devices and Calls API
- GoTo Connect APIs Host Migration
- GoToWebinar webhooks
- How to use GoToWebinar webhooks
- What API information is available for GoToMyPC?
- How to Setup an Integration with Central
- How to Setup an Integration with Rescue
- Rescue iOS and Andriod SDK
- Introduction
- Java SDK
- .NET SDK
- Direct login migration
- How to use Postman API collections
- How much do the GoTo APIs cost?
- How do I get support for the APIs?
- Rate Limiting
Get Started
Authentication
GoToConnect
GoToWebinar
GoToMyPC
Central
Rescue
SDKs
References