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Rescue iOS and Andriod SDK


The Rescue In-App Support Android or iOS SDK allows your customers to establish a Rescue support session within your app. Take advantage of In-App Support:

  • Gain access to end-user app issues and enable quicker diagnosis and problem resolution without the end-user ever leaving the app.
  • Optimize the customer experience with a seamless, intuitive customer support solution.
  • Reduce app abandonment levels.
  • Maximize customer satisfaction.


The SDK enables your technician to use the following features with LogMeIn Rescue Technician Console:

  • Retrieve device information.
  • Chat with the end-user.
  • Send a URL.
  • See the app's screen.
  • See a video stream from the user's camera (depending on configuration).
  • Annotate the app's screen.
  • Use VoIP audio connection (depending on configuration).
    Restriction: The Rescue Technician Console does not currently support VoIP audio connection.

Note: When using the In-App Support SDK with your app, memory and CPU utilization, power consumption as well as network data usage may increase.

Rescue Mobile Android SDK
Rescue Mobile iOS SDK